Thank you for visiting our website and considering our services at HALO Med Spa (“Halo,” “we,” “us,” or “our”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in relation to our website, forms, and services.

Quick Summary
What you transmit to us will remain private and will stay with us. This includes both the data you input as well as your personal data, such as your email address, name, address, payment information and all other information we receive from you. We do not sell your personal information.

1. Information We Collect

We collect information you voluntarily provide to us, including but not limited to:
Identifiers and contact details: name, email address, phone number, mailing address
Appointment and service-related details: appointment requests, service history, preferences, communications with our team
Marketing and communications data: opt-in status, communication preferences, message history (SMS/email)
Payment-related information: credit card or payment information (processed securely by third-party payment processors; we do not store full card details unless explicitly stated)
Website usage data (automatic): IP address, device type, browser type, pages viewed, time spent, referring/exit pages, and related analytics data

2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide customer support
Schedule and manage appointments, including confirmations and reminders
Send service feedback requests via SMS and email
Provide information and marketing communications about our services, events, membership, or promotions (if you opt in)
Confirm successful submission of forms through automatic confirmations
Improve our website, services, and customer experience
Comply with legal requirements and enforce our legal rights

3. SMS/Text Messaging Opt-In and Communication Terms
If you provide your phone number through our website, forms, or in-office registration and opt in to receive SMS/text messages, we may send messages such as:
appointment confirmations and reminders
updates related to your requests or services
occasional promotional messages and announcements (if you opted in to marketing messages)

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and plan.

Opting Out
You can opt out of SMS messages at any time by replying STOP to any text message. You may also reply HELP for help. After you opt out, you may receive a final confirmation message, and we will stop sending texts.
Consent Not Required for Purchase
Your decision to opt in to SMS communications is voluntary. Consent to receive SMS/text messages is not a condition of purchase.

4. Cookies, Tracking, and Analytics
We use cookies and similar tracking technologies (such as pixels and web beacons) to:
enable core website functionality
understand how visitors use our website
measure marketing and advertising effectiveness
improve site performance and user experience
These technologies may collect information such as your IP address, device/browser information, pages visited, and interactions on our site.

Your Choices
You can control cookies through your browser settings and may be able to disable certain cookies. Note that disabling cookies may affect site functionality.
We may also use third-party analytics and advertising tools (for example, to understand website traffic or improve advertising). These providers may use cookies or similar technologies to collect and process information about your use of the website.

5. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties for their own marketing purposes.
We may share your information with trusted third parties who assist us in operating our website and business (such as scheduling/booking systems, CRM/communications platforms, analytics providers, and payment processors), as long as those parties agree to keep this information confidential and use it only to provide services to us.

The two exceptions, of course, are as follows:
using your personal data solely in connection with processing your credit card payments; and
a court order or validly issued subpoena.

Mobile Information Sharing Statement 
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

6. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
request access to the personal information we maintain about you
request correction of inaccurate information
request deletion of your personal information (subject to legal and operational requirements)
opt out of marketing emails (via the unsubscribe link in the email)
opt out of marketing texts (reply STOP)
To make a request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before fulfilling certain requests.

7. Your Consent
By providing your personal information to us and giving your consent to receive email/SMS communications, you acknowledge and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

8. Security
We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. You are encouraged to periodically review this Privacy Policy to stay informed about how we protect the personal information we collect.

10. Contact Us
If you have any questions about this Privacy Policy, or would like to exercise your privacy rights, please contact us at:

HALO Med Spa
3021 Hwy 45 Bypass, Suite 105
Jackson, TN 38305
admin@halo-medspa.com

731-300-4600

By using our services and providing us with your information, you agree to the terms of this Privacy Policy.
Last Updated: [02-17-2026]

HALO Med Spa Privacy Policy - As of June 10, 2025